FAQs
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We accept cash, Apple Pay, Zelle, Venmo, debit or credit cards including MasterCard, Visa, Discovery and American Express.
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Yes, most of our workshops are reservation-based. We do offer walk-ins for limited spots, but it’s always best to contact us before you come.
Please note that all our jewelry-making workshops are reservation-only.
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Absolutely! Your deposit will count towards the total payment of the craft of your choice and you will pay the remaining balance in person at the end of your appointment. All deposits are non-refundable.
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Rescheduling requests made less than 48 hours before the workshop will result in a forfeiture of the deposit, even if a new date is booked.
You may reschedule your appointment up to three times. After three reschedules, you must attend your most recently rescheduled appointment.
If you are unable to attend after three reschedules, your appointment will be canceled, and a new deposit will be required for any future bookings.
✨ We value your time and creativity, and these policies help ensure a smooth experience for all our guests. Thank you for your understanding, and we can't wait to create with you! ✨
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If you wish to cancel without rescheduling, please notify us at least 48 hours in advance. This allows us to accommodate other guests and maintain smooth operations. Deposits remain non-refundable.
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All items created during the workshop are final sale and cannot be returned and exchanged.
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We offer a 15-minute grace period for your reservation. We highly encourage your entire party to arrive on time.
If you are more than 15 minutes late, you may lose your reservation if there are walk-in appointments.
If you are more than 25 minutes late, your reservation will be canceled, and you will need to schedule a new reservation online.
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Yes! We have plenty of free parking spots on the ground level, so you can arrive with ease.
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Of course! We love having creators of all ages. If you’re unsure which workshops are best for kids, just reach out—we’re happy to help answer any questions!
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Absolutely! We love hosting private and group classes for all kinds of events. Just contact us via email (handmademomentstudio@gmail.com), phone, or Instagram for details.
We can even bring the fun to you if your group has more than 5 people (a travel fee may apply).
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Just bring yourself and get ready to have fun! We’ll provide all the materials you need for your workshop.
We do recommend wearing comfortable shoes for easy movement :)